From For Sale Sign → To Sold → To Referrals Phase 1: Pre-Listing Preparation ☐ Initial consultation with seller ☐ Review Listing Paperwork – Go over the listing agreement, MRED exemption (if applicable), and required disclosures with the seller. ☐ Review Market Conditions – Use Infosparks to analyze local market trends and provide insight to the seller. ☐ Review Comps – Generate a comparative market analysis (CMA) using Cloud CMA to establish pricing strategy. ☐ Prepare a Seller Net Sheet – Use ATNAGENTONE to calculate estimated proceeds for the seller. ☐ Develop a Marketing Plan – Discuss strategies for maximum exposure, including online listings, open houses, social media, and print marketing. ☐ Get Seller Signatures – Ensure all required documents are signed by the seller. ☐ Get Designated Managing Broker Signatures – click on on SUBMIT FOR REVIEW for Rick Williams our DMB to sign off. ☐ Gather disclosures & property details ☐ Discuss pricing strategy + CMA ☐ Home prep: staging, repairs, cleaning ☐ Professional photos/video ordered from Prestige ☐ Marketing plan reviewed with seller ☐ Signage ordered from our storefront (Instructions) ☐ Fliers ordered from xpressdocs ☐ Generate Address Report in REMINE – Pull addresses of potential buyers around the property for targeted marketing ☐ MLS input & verify accuracy ☐ Upload photos and disclosures to MLS listing ☐ Go to Kalehuddle.com and click on activate my listing Phase 2: Active Listing ☐ Use the app Up Sign Down to get sign installed by Oakley ☐ Install lockbox ☐ Go to ShowingTime and set up showing instructions www.showingtime.com ☐ Launch marketing (flyers, social, email) ☐ Schedule & host open houses ☐ Reverse Prospect ☐ Gather feedback from showings ☐ Weekly seller update ☐ Discuss with the seller’s Murphy’s law: When a property goes on the market something breaks. They may want to get seller’s coverage of Armadillo Home Warranty and it will cover issues until the closing. ☐ Contact Maria Kennedy mariaw@anmtg.com or Terrence Terrell Terrence@anmtg.com and request open house fliers ☐ Conduct open house ☐ Enter all open house attendees contact info into Real Geeks CRM and create a drip campaign ☐ Follow up after each showing for feedback Phase 3: Under Contract ☐ Receive & review offers with seller ☐ Negotiate terms & acceptance ☐ Prepare a seller net calculation (atnagent.com ) ☐ Deliver executed contract to all parties ☐ Upload all executed documents to dot loop ☐ Change status on MLS to A/I ☐ Request the brokerage statement on kalehuddle.com ☐ Choose one of our preferred attorneys ☐ Identify if attorney or title company will hold earnest money ☐ Send copy of earnest money deposit to buyer agent and attorneys ☐ Schedule inspections ☐ Negotiate inspection repairs/credits ☐ Email attorneys the resolution of the inspection credits/repairs ☐ Appraisal ordered & confirmed ☐ Prepare appraisal package ☐ Provide appraiser with package, a smile and maybe a coffee ;) ☐ Change status on MLS to A/I ☐ Confirm that survey has been ordered ☐ Loan approval monitoring ☐ Celebrate when you get the Clear to Close!!!! ☐ Change status on MLS to Pending Phase 4: Closing Preparation ☐ Order municipal inspection if required ☐ Final walk-through scheduled <24 hours prior to closing ☐ Ensure that seller leave: 1) receipts for repairs 2) all keys 3) garage openers 4) appliance manuals ☐ Confirm HOA paid/current ☐ Remind seller to request mortgage payoff ☐ Coordinate with attorney/title company ☐ Order final water reading if necessary ☐ Confirm utilities transfer ☐ Schedule sign removal ☐ Attend closing to pick up settlement statement and commission check ☐ Deposit commission check at Chase ☐ Upload deposit slip and settlement statement to Dot Loop ☐ Submit all files for review in Dot Loop ☐ Prepare closing gift for seller ☐ Prepare a welcome gift for the buyer Phase 5: Post-Closing & Referrals ☐ Change status on MLS to Closed ☐ Post the story of this transaction on social media ☐ Hand-deliver or mail thank-you card/gift to seller ☐ Deliver the welcome gift for the buyer ☐ Add buyer to database / drip campaign ☐ Request online review/testimonial ☐ Request referrals ☐ 30/60/90 day check-ins ☐ Anniversary follow-up each year ☐ Invite client to future client events

How do I activate a listing? To activate a listing: Go to KaleHuddle.com. Scroll to the middle of the homepage to the “Working a deal? Quick links” section. Click “Activate My Listing.” Complete and submit the form.

An appraisal package is a collection of accurate, organized information provided to the appraiser to help them understand the property, the transaction, and any features or improvements that may affect value. The purpose is not to tell the appraiser what the property should be worth or to pressure them toward a particular conclusion. The goal is to make sure the appraiser has convenient access to relevant facts that may not be obvious during a brief property visit. A strong appraisal package helps the listing agent advocate for the property professionally while respecting the appraiser’s independence. Why Is an Appraisal Important? When a buyer is obtaining financing, the lender typically orders an appraisal to develop an independent opinion of the property’s market value. The appraiser generally considers factors such as: The property’s location Size, condition, and layout Lot size Bedrooms and bathrooms Improvements and updates Recent comparable sales Current market conditions Features that may add value Conditions that may affect marketability The appraisal can affect whether the lender will finance the purchase at the agreed-upon price. A low appraisal may require the parties to renegotiate, challenge the appraisal, adjust financing, bring additional funds to closing, or terminate the transaction depending on the contract. Why Offer an Appraisal Package? An appraiser may inspect several properties in a week and may only spend a limited amount of time at each home. They also may not know the property’s full history, the details of recent improvements, or the reasons certain comparable sales are more relevant than others. An appraisal package can help by: Organizing the property information in one place Identifying improvements that may not be immediately visible Providing documentation for major upgrades Highlighting features that distinguish the property Sharing relevant comparable sales Explaining unusual property characteristics Reducing the chance that important information is overlooked Helping the appraiser complete a thorough and informed analysis Providing the package does not guarantee a particular value. The appraiser decides what information is relevant and independently determines the opinion of value. What Should Be Included in an Appraisal Package? 1. Property Feature Sheet Begin with a concise overview of the home, including: Property address List price Contract price, when appropriate Property type Bedrooms and bathrooms Above-grade square footage Lot size Garage and parking information Basement details Year built School district Tax information Important property features Make sure every fact is accurate and supported by reliable information. 2. List of Improvements and Updates Provide a clear list of improvements, ideally with the approximate year completed. Examples may include: Roof replacement Windows HVAC systems Electrical panel Plumbing or sewer work Kitchen renovation Bathroom renovation Flooring Appliances Siding Driveway or patio Basement improvements Landscaping or drainage work Separate routine maintenance from significant improvements. Fresh paint or basic repairs may improve presentation, but they do not necessarily contribute the same value as a new roof, updated kitchen, or major mechanical system. Avoid exaggerating costs or claiming that an improvement adds dollar-for-dollar value. 3. Receipts, Permits, and Supporting Documentation When available, include copies of: Contractor invoices Paid receipts Permits Warranties Architectural plans Surveys Documentation for major systems Municipal approvals Only provide documents that are relevant and accurate. Protect private information by removing account numbers, payment details, or other sensitive information. 4. Comparable Sales The listing agent may provide recent comparable sales that appear relevant to the property. Good comparables are generally similar in: Location Property type Size Age Condition Lot characteristics Bedroom and bathroom count Garage or parking Basement type Date of sale Include a brief explanation of why each comparable may be useful. Do not overwhelm the appraiser with a large stack of unrelated sales simply because their prices are high. The appraiser is not required to use the comparables provided by the agent. 5. Pending and Active Listings Pending and active listings can provide context about current competition and market direction, although closed sales generally provide stronger evidence of value. These listings may help demonstrate: Current buyer expectations Competing inventory Price trends Limited availability of similar properties How the subject property compares with homes currently on the market Clearly identify whether each property is active, pending, contingent, or closed. 6. Multiple-Offer Information When permitted and appropriate, the listing agent may provide factual information about the level of market interest, such as: Number of offers received Number of showings Days on market before going under contract Open-house attendance Whether the property sold above or below list price Do not disclose confidential details about other buyers or provide information that has not been authorized for disclosure. Multiple offers do not establish value by themselves, but they may help demonstrate market demand. 7. MLS Listing and Marketing Materials Include the MLS listing sheet and, when useful: Professional photographs Floor plans Survey Brochure or feature sheet Virtual-tour information Detailed room descriptions These materials can help the appraiser review the property after the inspection and confirm features that may not have been fully documented during the visit. 8. Information About Unique Property Features Some features require explanation because they are not obvious or are difficult to compare. Examples include: An additional lot Accessory dwelling unit Finished basement Solar panels Extensive outdoor improvements Unusual zoning Waterfront or creek access Recent additions Specialized energy-efficiency improvements Private well or septic system Flood-zone considerations Easements or shared driveways Provide facts and supporting documents without minimizing concerns or making unsupported claims. 9. Offer or Contract Information The appraiser usually receives the executed contract through the lender or appraisal management process. The listing agent should still be prepared to confirm that the appraiser has the correct agreement and any relevant addenda. Do not provide misleading explanations of concessions, credits, personal property, or contract terms. These items may affect the appraiser’s analysis. How Should the Package Be Presented? The package should be professional, concise, and easy to review. A useful order is: Cover page Property feature sheet Improvement list Supporting receipts or documentation Comparable sales Active and pending market information MLS sheet and marketing materials Survey, floor plan, or other relevant documents Use clear headings and avoid unnecessary pages. A focused package is often more useful than a large binder filled with marginally relevant information. The package may be provided electronically or in print, depending on the appraiser’s preference and any applicable procedures. How Should the Agent Communicate With the Appraiser? The listing agent should be available, professional, and respectful. The agent may: Provide access to the property Answer factual questions Point out improvements and important features Offer the appraisal package Explain where supporting documentation can be found Provide relevant market information The agent should not: Demand a particular value Attempt to influence or intimidate the appraiser Misrepresent improvements or property conditions Hide known defects Tell the appraiser which sales must be used Suggest that future business depends on the appraisal result Make unsupported claims about value A helpful introduction might be: “I prepared a brief package with the property features, documented improvements, and several nearby sales that may be useful. Please use whatever information you consider relevant.” What Happens After the Appraisal? The listing agent generally does not receive the appraisal directly from the appraiser. The appraisal is prepared for the lender, and the buyer typically receives a copy through the lending process. When the appraisal supports the contract price, the transaction can usually continue through underwriting. When the appraisal is lower than the contract price, the parties should review: The appraisal contingency The appraised value The comparable sales used Any factual errors The lender’s reconsideration-of-value process The buyer’s available funds Possible renegotiation options A reconsideration request should focus on specific factual errors, overlooked features, or relevant market data, not disappointment with the result. The Agent’s Responsibility An appraisal package is one of the ways a listing agent can prepare for a successful transaction. It demonstrates that the agent understands the property, has reviewed the market, and is ready to provide accurate information when requested. The best appraisal packages are not sales pitches. They are factual, organized, relevant, and respectful of the appraiser’s independent role. Preparing the package does not guarantee the contract price will be supported. It does, however, help ensure that the property’s important features, improvements, and market context are clearly presented rather than left to chance.

Every month, millions of consumers visit Realtor.com to find homes and agents to help them buy or sell. Your Agent profile is a free feature available to all real estate agents. Your profile is visible to consumers on Realtor.com, who can easily find you using the Agent Search experience. The information you add to your profile will also appear in other consumer-facing areas on the site, such as Home Seller and Market Insights reports. Not sure if you already have a Realtor.com® account? Click here. Logging in / Signing Up To update your profile, log in to your Realtor.com Pro Dashboard account: http://dashboard.realtor.com/ If you do not have one, create your free account here: Create your free account Accessing your Agent Profile Once logged into your Realtor.com Pro Dashboard, select “Profile” from the left-side navigation, then “Manage Profile”. Profile completeness rating Your profile includes a “Profile completeness score”, so you can understand the strength of your current profile. This section also provides recommendations to help you maximize your profile's visibility to potential clients. Selecting a recommendation will take you directly to the section that needs updating, and your score will automatically change when you're finished. Realtor.com highly recommends making your profile as complete as possible to help ensure maximum exposure. Fully complete profiles can get up to 4x as many impressions.* *Based on Realtor.com profile impressions, measured from June 2024 - June 2025 Add/Edit a profile picture Upload a photo that represents you! Your profile picture makes a strong first impression and showcases who you are, allowing potential clients to connect a face to your name and get a sense of your professional brand before working with you. Select the profile image to access the editor. Select “Upload photo” and choose the desired image from your device. The editor will allow you to rotate and move the image to get the placement just right. You’ll also get a preview before you save. Use a high-resolution image (500x500 pixels), and present yourself professionally to reflect your personal brand. NOTE: To learn more about how to add, update, or remove a profile photo, click here. Complete your profile (about me) Begin completing your profile by selecting the “Edit” button. Bio Introduce yourself to potential sellers and buyers by showcasing your experience, skills, and achievements. Specialties Use the dropdown list to select up to 10 specialties. Other languages Select any additional languages spoken from the dropdown list. Years of Experience Select the year and month you began working in real estate. Areas Served Enter a city or zip code where you work, then select “Add”. Add all of the areas you serve; completing this section ensures your profile appears in the Agent Search experience when a consumer searches by location. Ratings and Reviews Past clients can leave a review and/or rating on your profile, sharing their experience to boost your profile's visibility. We will publicly display your Realtor.com, RealSatisfied, and RateMyAgent ratings on your profile. Adding ratings and reviews will take you away from your profile page; we recommend completing your other profile fields first. For more information, see: Add Ratings and Reviews to your Profile Recommendations / Testimonials Recommendations can be added to your profile from family, friends, colleagues, and others you have worked with. They do not have to be tied to a specific listing. You may also import recommendations from RealSatisfied and Testimonial Tree. Adding recommendations/testimonials will take you away from your profile page; it is recommended to complete your other profile fields first. For more information, see: Add and import recommendations to your profile Social Media Add URLs for your social media pages to further connect with visitors. Your Agent profile supports the following channels: Facebook YouTube LinkedIn Instagram TikTok X View and edit your Contact details Keeping your contact details up to date is crucial, as this is how consumers visiting your profile will reach you. You can quickly edit your contact information using the Edit button on the right side of the main profile page. Note: Your Agent license is automatically pulled from your MLS. This information cannot be manually updated in your Dashboard, and it will be visible on your Agent profile to the public. Are you a REALTOR?® (Find a REALTOR® Profile) If you are an NAR member, add your Member ID (NRDS ID) to populate your credentials and designations. This will allow your profile to be displayed when site visitors exclusively search for REALTORS®. If you do not know your NRDS ID, you can choose the option “Look it up on the National Association of REALTORS® site” or click here. Brokerage Office Information and Brokerage Branding Important note regarding the information displayed Certain profile fields can be locked from editing at a broker or office admin level. If yours is locked, an “Edit” button will not be displayed. If this information is locked, changes may need to be made by your broker or office admin using the email address displayed under “Need to make a change?”. If you notice an incorrect office noted in your profile that you are unable to edit, please contact our Customer Care Team. MLS Details Your MLS information is displayed in the profile edit view, which also affects the listing information displayed in your Dashboard and Profile. To add additional MLSs or remove an MLS account, give us a call at (877) 309-3151. Need to hide or remove your Agent profile? If you want to keep your profile in your dashboard but hide it from consumers on Realtor.com, follow these steps: Access your Settings from the Avatar menu in the upper right of your dashboard. From the Settings page, select “Profile settings”. Turn off the switch next to the “Display profile on Realtor.com” option. If you’d like to have your Agent profile removed entirely, please contact us at your earliest convenience. You can contact our Support team at 1-844-299-7646, Monday to Friday, 6 a.m. to 5 p.m. PST, or Saturday, 7 a.m. to 3 p.m. PST. You may also contact us by submitting an email with your support request or chat with a Customer Care Representative here.

Exciting news for Cook County homebuyers: the Cook County Down Payment Assistance Program has officially reopened, and A & N Mortgage is an approved participating lender. This program can provide eligible buyers with assistance equal to 5% of the final first-mortgage loan amount, up to $25,000. Funds may be used toward the down payment, closing costs, or an interest-rate buydown. The assistance is structured as a forgivable second loan over five years. (Cook County) Why Agents and Buyers Need to Act Quickly Cook County allocated only $2 million for this phase of the program. Previous phases helped hundreds of households purchase homes, so the available funds are expected to be claimed quickly. Agents with interested or potentially eligible buyers should connect them with a participating lender as soon as possible. (Cook County) What You Need to Know Assistance is equal to 5% of the buyer’s first loan amount, up to a maximum of $25,000. Funds may be used for the down payment, closing costs, or a mortgage interest-rate buydown. The assistance is provided as a forgivable second loan with a five-year term. Buyers may use conventional, FHA, or VA financing, subject to lender and program requirements. The program is available to both first-time and repeat homebuyers. Eligible properties must be located in Cook County and used as the buyer’s primary residence. Income limits generally apply up to 120% of the Area Median Income. There is no income limit for qualifying purchases in certain Disproportionately Impacted Areas or Qualified Census Tracts. First-time homebuyers must complete an approved homebuyer education course before closing. (Cook County) Additional credit, property, occupancy, loan-program, and underwriting requirements may apply. Buyers should speak directly with an approved lender to confirm eligibility before relying on the assistance in an offer or purchase plan. Connect Your Buyers with A & N Mortgage Maria and Terrence with A & N Mortgage can help buyers review the program, determine eligibility, and understand the financing process. Find their contact information here:https://www.kalehuddle.com/post/a-n-mortgage-preferred-lenders Because funding is limited, do not wait until your buyer finds a property to begin the conversation. Encourage interested buyers to speak with Maria or Terrence now so they can understand their options and prepare to move quickly. Official Cook County program information:https://www.cookcountyil.gov/news/cook-county-launch-third-phase-down-payment-assistance-program

Starting a real estate career can feel exciting, overwhelming, and confusing all at the same time. New agents often come into the business motivated and ready to succeed, but quickly realize that earning a license is only the beginning. The real work starts when they begin learning how to build a database, talk to people about real estate, understand buyer and seller expectations, use brokerage systems, navigate forms, and figure out what steps to take first. To help new agents build confidence, connection, and direction during their first six months, Kale Realty is launching Monthly New-Agent Cohort Sessions. These sessions are designed specifically for agents in their first six months with Kale who need structure, practical guidance, and a place to ask questions as they begin building their real estate businesses. Why the New-Agent Cohort Matters Many new agents struggle not because they are unmotivated, but because they are unsure where to begin. They may have access to training, videos, tools, and resources, but without a clear path, it can be difficult to know what to focus on first. Some agents feel isolated. Others wait until they have a client or transaction before asking for help. By then, they may already feel behind or overwhelmed. The New-Agent Cohort Sessions are meant to close that gap. The goal is to give agents a recurring monthly touchpoint where they can connect with others at a similar stage, receive direction, practice important skills, and better understand how to apply what they are learning in Career Kickoff. What the Sessions Will Cover Each month will focus on one key area of early agent development. The six-month series includes: Month 1: Start Like a Professional Agents will learn what to do first, how to avoid overwhelm, what is expected in Career Kickoff, how to begin setting up their database, and how to start having their first real estate conversations. Month 2: Building Your Database and Sphere Agents will identify who belongs in their database, what to say to people they already know, how to track conversations, and how to begin creating follow-up habits. Month 3: Buyer Readiness This session will focus on buyer agreements, buyer consultation basics, showing expectations, compensation conversations, and when to ask for help before working with buyers. Month 4: Open Houses and Opportunity Creation Agents will learn how to prepare for open houses, promote them properly, engage visitors, follow up, and use open houses as a real lead-generation opportunity. Month 5: Seller Basics This session will introduce seller intake, CMA basics, listing preparation, seller expectations, and pricing conversations. Month 6: First Transaction Readiness Agents will review the contract-to-close process, required forms, file submission expectations, when to involve a coach or mentor, and common mistakes to avoid. More Than Just Training The New-Agent Cohort Sessions are not meant to be another lecture. They are designed to be practical, interactive, and focused on action. Agents should leave each session with a clearer understanding of what to do next. That may include completing specific Career Kickoff modules, updating their database, attending a live workshop, scheduling time with a coach or mentor, practicing a conversation, or preparing for their first buyer, seller, rental, or transaction opportunity. The purpose is to help agents move from passive learning to active implementation. Creating Community and Reducing Isolation One of the hardest parts of starting in real estate is feeling like everyone else already knows what they are doing. The cohort model gives new agents a place to connect with others who are also learning, growing, and figuring out how to build momentum. This creates community, reduces isolation, and helps agents see that they are not alone in the early stages of the business. It also gives Kale a better way to identify which agents are engaged, which agents need additional support, and which agents may be ready for Launch Coach or Transaction Coach guidance. Connecting Career Kickoff to Real-World Action Career Kickoff remains the foundation for new-agent learning at Kale Realty. The online program helps agents understand the basics of real estate, including lead generation, buyer and seller representation, open houses, forms, contracts, professionalism, and transaction procedures. The cohort sessions are designed to enhance that learning. Instead of simply watching videos, agents will be encouraged to discuss what they are learning, ask questions, complete assignments, and apply the material to their actual business. The goal is not just to complete training. The goal is to become more prepared, more confident, and more capable of serving clients professionally. A Scalable Support System The New-Agent Cohort Sessions are also part of a larger effort to create a more scalable support system for agents in their first six months. Rather than relying only on one-on-one calls or waiting until agents request help, the cohort format creates a predictable monthly structure. It gives agents a place to go, a rhythm to follow, and a clearer path for support. It also allows coaches, mentors, and leadership to better understand where agents are getting stuck and how to help them move forward. Session Schedule The New-Agent Cohort Sessions will meet once per month on Zoom from 6:30 PM to 7:30 PM. Month 1: Start Like a Professional Wednesday, July 8, 2026 Month 2: Building Your Database and Sphere Wednesday, August 12, 2026 Month 3: Buyer Readiness Wednesday, September 16, 2026 Month 4: Open Houses and Opportunity Creation Wednesday, October 14, 2026 Month 5: Seller Basics Wednesday, November 18, 2026 Month 6: First Transaction Readiness Wednesday, December 9, 2026 The Bottom Line New agents do not need to figure everything out alone. They need structure, direction, support, and a clear path from learning to action. The Monthly New-Agent Cohort Sessions are designed to help agents build that foundation during the first six months of their real estate careers. By participating consistently, agents will have the opportunity to gain confidence, ask better questions, build stronger habits, and move closer to becoming productive, professional real estate agents. Real estate success does not happen by accident. It starts with showing up, learning the right things, taking action, and staying connected to support.

ABOUT ARMADILLO HOME WARRANTY Armadillo Home Solutions is a modern home warranty company built around a simple idea: repairing or replacing the things that break in your home should be easy, convenient, and fast. Armadillo has rebuilt the home warranty experience from the ground up with modern technology and a homeowner-first model. Corporate Website: www.armadillo.one Service Line: (844) 471-1800 YOUR ARMADILLO REPRESENTATIVE Larry Hines Sales Executive — Armadillo Home Solutions Cell/Text: (512) 653-4148 Email: Larry@armadillo.one Website: www.armadillonw.com Larry is the go-to contact for agents to place orders, ask questions about coverage, get marketing materials, or get help talking through a plan with a client. He can typically get a plan ordered same day. WHY ARMADILLO? (vs. Other Home Warranty Companies) Category Other Providers Armadillo Utilization Under 1 approved claim per homeowner/year — some business models rely on minimal use 1.6 approved claims per homeowner per year — built to actually be used Technician Flexibility Must use their network tech, even if unavailable, OR must use your own pro at full cost Use an Armadillo-dispatched tech OR use your own and get same-day digital reimbursement Claims Technology Clunky legacy systems, limited automation, challenged by age and industry consolidation Modern tech built for 21st-century service dispatch and claims experience Claim Support Passed to whoever is on call Dedicated Armadillo Home Pro assigned to each claim Support Team Typically offshore contact centers 100% US-based, in-house team Sustainability No programs All plans include a $1,000 incentive to upgrade to green, high-efficiency systems PLANS & PRICING All plans have a $100 service call fee per claim. Plan Comparison Table Plan Price Max Coverage What's Covered Systems Only $470 $5,000 HVAC System, Plumbing, Electric, Water Heater Appliance Only $420 See terms Appliances only — see Base+ list below (no systems) Base $475 See terms Core systems + basic appliances Base+ $575 $10,000 Systems Only coverage + Rekey, Dishwasher, Range/Oven/Cooktop, Kitchen Exhaust Fan, Built-In Microwave, Garbage Disposal, Trash Compactor, Garage Door Opener, Ceiling Fans Standard $675 $10,000 Everything in Base+ plus Washer and Dryer Comprehensive $750 $10,000 Everything in Standard plus Refrigerator Detailed Coverage by Plan Systems Only — $470 ✅ HVAC System ✅ Plumbing ✅ Electric ✅ Water Heater Service Fee: $100 | Max Coverage: $5,000 Base+ — $575 ✅ Everything in Systems Only, plus: ✅ Rekey ✅ Dishwasher ✅ Range/Oven/Cooktop ✅ Kitchen Exhaust Fan ✅ Built-In Microwave ✅ Garbage Disposal ✅ Trash Compactor ✅ Garage Door Opener ✅ Ceiling Fans Service Fee: $100 | Max Coverage: $10,000 Standard — $675 ✅ Everything in Base+, plus: ✅ Washer ✅ Dryer Service Fee: $100 | Max Coverage: $10,000 Comprehensive — $750 ✅ Everything in Standard, plus: ✅ Refrigerator Service Fee: $100 | Max Coverage: $10,000 Note: HVAC Limit Upgrade and Appliance Limit Upgrade add-ons are only available on the Comprehensive plan NEW CONSTRUCTION PLANS Available for newly built homes: Years 2–4 coverage: $525 Years 2–5 coverage: $725 Ask Larry for details on new construction eligibility and terms. COMPLIMENTARY SELLER'S COVERAGE (FREE WITH ANY PLAN) When an agent places an order for a buyer, seller's coverage is included at no cost for up to 180 days while the home is listed or under contract. Seller's Coverage includes: Heating Cooling Ductwork Plumbing Electric Water Heater This is a great listing tool. Agents can tell sellers: "Your major systems are covered while we're on the market — at no cost to you." ADD-ONS (Optional Coverage Upgrades) Agents can add any of the following to any plan at order time. Larry can help determine which add-ons make sense for a specific property. Appliances Add-On Price Additional Refrigerator $120 Freezer $50 Icemaker $50 Wine Chiller $50 Additional Clothes Washer $50 Additional Dryer $50 Additional Dishwasher $30 Appliance Limit Upgrade (Comprehensive only) $100 Extras Add-On Price Pool & Spa $150 Water Purification System $75 Installed Generator $40 Outdoor Kitchen $100 Brand for Brand Replacement $200 External Systems Add-On Price Septic System $100 Well Pump $100 External Lines $215 Outside Sprinkler & Plumbing $40 Limited Roof Leak Repair $60 HVAC & Plumbing Add-On Price Additional HVAC System $375 HVAC Compatibility $175 Additional Water Heater $110 HVAC Limit Upgrade (Comprehensive only) $200 Smart Home $30 Note: HVAC Limit Upgrade and Appliance Limit Upgrade can only be added to the Comprehensive plan. Guest House Coverage is also available — contact Larry for pricing and details. FREE GREEN UPGRADE INCENTIVE All Armadillo plans include a $1,000 incentive toward upgrading to a green, high-efficiency system if a covered system needs to be replaced. Ask Larry for full details on how the program works. HOW TO PLACE AN ORDER Agents have two easy options: Contact Larry directly — fastest option. Call or text (512) 653-4148 or email Larry@armadillo.one. He can get an order placed same day. Online order form — available at www.armadillonw.com. Requires: property address, buyer name and contact info, agent name and contact info, closing company information, plan selection, and any add-ons. For service/claims after closing: (844) 471-1800 QUICK REFERENCE — COMMON AGENT QUESTIONS Q: What's the most popular plan for a typical resale transaction? A: The Standard plan at $675 is a strong all-around choice — it covers all major systems plus washer, dryer, and kitchen appliances. The Comprehensive at $750 adds the refrigerator and is a great upgrade for buyers who want full appliance coverage. Q: Can the seller pay for the warranty? A: Yes. Seller-paid warranties are very common and can be included in the contract or offered as a closing concession. Larry can help set it up either way. Q: What does the service call fee mean? A: When a homeowner files a claim, they pay a flat $100 service call fee. Armadillo covers the rest (up to the plan maximum). There are no additional labor or parts fees for covered items. Q: What's the difference between Armadillo and other warranty companies I've used before? A: The biggest differences are (1) flexibility — clients can use their own contractor and get reimbursed same day, (2) a dedicated Home Pro assigned to each claim rather than a random call center rep, and (3) 100% US-based support. Q: Is there a waiting period? A: Coverage begins at closing. Seller's complimentary coverage begins when the order is placed, for up to 180 days. Q: Can I get marketing materials or a flyer for my listing presentation? A: Yes — contact Larry at (512) 653-4148 or Larry@armadillo.one or visit the warranty toolbox section of his website at www.armadillonw.com. He can provide branded materials, slides, and one-pagers. Q: What if my client has a pool, septic, or well? A: Those are available as add-ons. Pool & Spa is $150, Septic System is $100, and Well Pump is $100. Just let Larry know at time of order. Q: Does Armadillo cover pre-existing conditions? A: Coverage is subject to Armadillo's terms and conditions. Contact Larry or visit www.armadillo.one for the detailed contract. Generally, systems and appliances must be in proper working condition at the time coverage begins. Q: What is 'Brand for Brand' replacement? A: The Brand for Brand add-on ($200) means if a covered item needs to be replaced, Armadillo will replace it with the same brand when possible, rather than a contractor-grade equivalent. CONTACT SUMMARY Purpose Contact Place an order, questions about plans, agent support Larry Hines — (512) 653-4148 — Larry@armadillo.one Homeowner claims & service (post-closing) (844) 471-1800 Website & online ordering www.armadillonw.com

Brokerage Statement Requests & Green Sheet FAQs What is a Brokerage Statement Request? A Brokerage Statement Request is the process used to request a commission invoice and transaction receipt documentation from Kale Realty once a transaction has reached the proper stage in the process. This request helps ensure all transaction details are accurate before commissions are processed. What is the Green Sheet? The Green Sheet is your commission and transaction summary document. It provides a breakdown of: Commission details Brokerage fees Referrals (if applicable) Agent payouts Other transaction-related deductions or credits The Green Sheet is designed to give brokers a clear and easy-to-read summary of the transaction. When should I submit a Brokerage Statement Request? Brokerage Statement Requests should be submitted once the transaction is under attorney/inspection (A/I). At that stage, brokers typically have the necessary documentation needed to request a brokerage statement. Why should I submit the request once the file reaches A/I? Submitting the request once the transaction reaches attorney/inspection helps: Avoid last-minute delays Allow time for review and corrections Ensure commission details are accurate Prevent closing-day issues or rush processing Waiting until the day before closing or the day of closing may delay processing or create unnecessary urgency. How do I submit a Brokerage Statement Request? Submit your request using the Brokerage Statement Request form/process provided by Kale Realty. Be sure to include: Property address Transaction type Client name(s) Commission details Referral information (if applicable) Any additional notes relevant to the transaction Incomplete requests may delay processing. When will I receive my Green Sheet? Your Green Sheet will typically be generated after the Brokerage Statement Request has been reviewed and processed. Timing may vary depending on: Transaction complexity Missing documentation Pending referral confirmations Contract revisions or amendments What does the Green Sheet include? The Green Sheet may include: Gross commission Brokerage fees Referral deductions Agent payout amount Transaction information Coaching fees, if applicable Additional credits or deductions related to the transaction Will I receive a Green Sheet for every transaction? Yes. The Green Sheet serves as the commission and transaction summary for all processed transactions through Kale Realty. What if commission details change after submission? If commission amounts, referrals, or transaction terms change after submission, a new Brokerage Statement Request must be submitted. Please notify the admin/accounting team as soon as possible so the Green Sheet and commission invoice can be updated accordingly. Can I submit multiple Brokerage Statement Requests at once? Yes, but please ensure each transaction includes complete and accurate information to help avoid delays in processing. Who should I contact with questions? If you have questions regarding Brokerage Statement Requests or Green Sheets, please reach out to the Kale Realty Admin team for assistance.

While we encourage brokers to use CloudCMA for comp reports, sometimes you want a professional packet to bring to a client. We have you covered! Below are templates that you can customize immediately to use in your business. Click on the design that best fits your aesthetic! You will be directed to Canva which will allow you to edit and customize the pages to best fit your needs. Once edited to your satisfaction we recommend having it printed at a local printer (FedEx/Kinkos) or printed through XpressDocs. We hope you enjoy these listing and buyer presentations! If you’d like to access Kale logos, please click here. (Kale Branded Seller's Guide) https://canva.link/76sdygr6zu0mxxr (Kale Branded Buyer's Guide) https://www.canva.com/design/DAFBLFeJ9EQ/gHqHOdym0yv-t1IkFEWGyQ/view?utm_content=DAFBLFeJ9EQ&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink&mode=preview (Kale Branded SPANISH Buyer's Guide) https://www.canva.com/design/DAGk6YFFV_g/HS-uTxwzBvLi3QE3bahZSQ/view?utm_content=DAGk6YFFV_g&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink&mode=preview (Kale Branded SPANISH Seller's Guide) https://www.canva.com/design/DAGk6btllXg/gAJ20XnNy3tLFiF4sh8lFQ/view?utm_content=DAGk6btllXg&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink&mode=preview Other Misc. Buyer and Seller Guides: https://www.canva.com/design/DAFDC-2E8a0/t5CWW_PmKjboGGZhkFZ6lg/view?utm_content=DAFDC-2E8a0&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink&mode=preview https://www.canva.com/design/DAFC8jUThvY/vC54XogAe6LM1R3tA2pkPQ/view?utm_content=DAFC8jUThvY&utm_campaign=designshare&utm_medium=link&utm_source=publishsharelink&mode=preview https://www.canva.com/design/DAEW_0MqnU4/7pmx4_5pQeZ-DrCf775COw/view?utm_content=DAEW_0MqnU4&utm_campaign=designshare&utm_medium=link&utm_source=sharebutton&mode=preview https://www.canva.com/design/DAD6d_XXeSQ/FUZPhoy3TuFbXW0UBdvkiQ/view?utm_content=DAD6d_XXeSQ&utm_campaign=designshare&utm_medium=link&utm_source=sharebutton&mode=preview

Go to Markful's Kale Realty Page Visit: https://www.markful.com/kale-realty Select Your Sign Type Choose the style of sign you want (e.g., photo, QR code, etc.). If you’re unsure, select the first sign option. Add Agent Information Enter the agent’s name, phone number, and website (if applicable). Preview Your Design Click Preview to see what the final sign will look like. Save a Screenshot Take a screenshot of the preview for reference. Email the Preview for Approval Send the screenshot to the agent and request their approval. Enter Quantity Once the agent confirms the design, enter the quantity of signs needed. Submit Your Order Double-check all details and click “Submit Order.” Send Signs to Oakley Sign Installers When prompted for shipping, have the signs sent to: Oakley Sign Installers461 N 3rd Ave Des Plaines, IL 60016 Need Help? If you have any questions about the ordering process, please reach out to Markful directly at 800-789-6247. They’ll be happy to assist you with any issues or clarifications needed.

For t-shirts, sweatshirts, water bottles, magnets, stickers, and more… click this link – https://www.markful.com/kale-realty Phone: 1.800.789.6247 Email: info@markful.com Markful can be contacted from 7 a.m. – 4:30 p.m. PT between Mondays and Fridays.