🚫 Unauthorized Access

🚫 Unauthorized Access: A Costly Mistake You Can’t Afford to Make

As real estate professionals, we are entrusted with more than just keys to homes—we’re trusted with people’s property, privacy, and peace of mind. That’s why unauthorized access is one of the quickest ways to jeopardize your reputation, your license, and your career.

🛑 Clients Are Not Allowed to Enter a Property Without Their Agent

It doesn’t matter how eager or well-meaning your buyer is—clients must never be left unattended inside a property. You cannot give them the code to a lockbox, let them enter on their own, or allow them to tour a property without your supervision. Doing so is not only unethical, it’s a clear violation of the REALTOR® Code of Ethics and MLS rules—and in Illinois, it can lead to fines, sanctions, or even license revocation.

🚨 It’s Not Just a Rule—It’s the Law

Unauthorized access is taken seriously by listing agents, managing brokers, and the Illinois Department of Financial and Professional Regulation (IDFPR). Even if no damage occurs, simply violating access protocols can result in:

• Hefty fines

• Formal complaints

• Suspension or loss of your real estate license

• Loss of trust from clients and colleagues

🎥 Watch This: How to Avoid Costly Mistakes

To help agents avoid these pitfalls, Illinois REALTORS® created a must-watch video that walks through real-life scenarios where unauthorized access led to serious consequences. It’s a quick but critical reminder of what’s at stake and how to protect yourself.

📺 Watch it here: 🔗 Unauthorized Access Video – Illinois REALTORS®

✅ Best Practices to Follow:

• Never share lockbox codes, keys, or digital access with anyone—not clients, contractors, or inspectors—unless approved in writing by the listing agent or managing broker.

• Always accompany your buyers during showings, even for second or third visits.

• If your client insists on accessing a property alone, explain the legal and professional risks clearly—and stand firm.

• When in doubt, contact the listing agent to confirm showing instructions.

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Remember: one moment of poor judgment can cost you years of hard work. 

Protect your license, your clients, and your professional integrity by following showing procedures exactly as outlined.

#RealtorEthics #UnauthorizedAccess #ProtectYourLicense #IllinoisREALTORS #RealEstateTips